Support page

Questions, remarks or feedback? Please check our support pages for more information and do not hesitate to contact us with any questions, remarks or feedback. We're here for you.

Orders & Shipping


All our products are shipped from our fulfilment center in Bratislava, Slovakia. Due to its central location, we manage to keep delivery times as short as possible, while limiting our impact on the environment with shorter delivery distances and efficient delivery routes.

Shipping Time

Please note that our shipping times are indications and depend largely on the transportation company. All the orders received before 14:00 GMT should be processed the same day.

Express Shipping

For deliveries in the EU we do not offer the option for express shipping because it is more expensive for the client and our experience shows that the delivery time is often the same as with standard shipping.

Still have questions?
Please contact us via the form or the chat button below.