Questions, remarks or feedback? Please check our support pages for more information and do not hesitate to contact us with any questions, remarks or feedback. We're here for you.

Orders & Shipping


All our products are shipped from our fulfilment center in Bratislava, Slovakia. Due to its central location, we manage to keep delivery times as short as possible, while limiting our impact on the environment with shorter delivery distances and efficient delivery routes.

Shipping Time

All our orders are shipped using DHL Express.

All orders received before 15:00 GMT on working days (Mo-Fri) will be processed the same day and usually ship within 24 hours.

Delivery times vary between 1-5 working days depending on country of destination and shipping carrier. Upon confirmation of your order you will receive a tracking code via email.

Please note that our shipping times are indications and depend largely on the transportation company. As a company we do our utmost to make sure our clients receive their orders as soon as possible. 

Express Shipping Options

All our orders are Shipped using DHL Express.

Payment Options

We offer several payment options: You can safely use the following payment methods:
VISA, MasterCard, American Express, Apple Pay, Google Pay and others (depending on country of origin).

We also offer payment options via KLARNA, which gives you the possibility to pay in 3 or 4 times.

Transfer via Bank Transfer is also possible. Please contact our customer support team via the chat function to facilitate this.


We at Sunset Mood pride ourselves for putting quality of quantity. The art of making unique and high quality garments is at the core of our business. Do you feel that your boutique or shop shares this passion for exclusive clothing and unique designs and you would like to cooperate with us? If so, please send us an E-mail at or contact us via WhatsApp on +351928067286

Still have questions?

Please contact us via the form or the chat button below.